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Customer Service Training Video - SMILE! inspires positive customer service attitudes
Keywords
customer service training video, customer service video, HR training, Smile!, smile video, professional training, leadership training, customer care training, positive attitude training, service training tape, sales motivation training, workplace attitude
Description
SMILE! Customer service training video inspires positive attitudes and sales motivation in frontline customer service employees.
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| Host: | Class: | Type: | IP: | TTL: | Target: | Other: |
| smile-video.com | IN | A | 207.182.153.122 | 86400 | ||
| smile-video.com | IN | SOA | 86400 | mname: ns1.lytlehosts.com rname: ns2.lytlehosts.com serial: 2008101635 refresh: 10800 retry: 3600 expire: 604800 minimum-ttl: 86400 |
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| smile-video.com | IN | MX | 86400 | ASPMX4.GOOGLEMAIL.com | pri: 10 | |
| smile-video.com | IN | MX | 86400 | ASPMX5.GOOGLEMAIL.com | pri: 10 | |
| smile-video.com | IN | MX | 86400 | ASPMX.L.GOOGLE.com | pri: 1 | |
| smile-video.com | IN | MX | 86400 | ALT1.ASPMX.L.GOOGLE.com | pri: 5 | |
| smile-video.com | IN | MX | 86400 | ALT2.ASPMX.L.GOOGLE.com | pri: 5 | |
| smile-video.com | IN | MX | 86400 | ASPMX2.GOOGLEMAIL.com | pri: 10 | |
| smile-video.com | IN | MX | 86400 | ASPMX3.GOOGLEMAIL.com | pri: 10 | |
| smile-video.com | IN | NS | 86400 | ns2.lytlehosts.com | ||
| smile-video.com | IN | NS | 86400 | ns1.lytlehosts.com |
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<title>Customer Service Training Video - SMILE! inspires positive customer service attitudes</title>
<meta name="keywords" CONTENT="customer service training video, customer service video, HR training, Smile!, smile video, professional training, leadership training, customer care training, positive attitude training, service training tape, sales motivation training, workplace attitude.">
<META name="Description" CONTENT="SMILE! Customer service training video inspires positive attitudes and sales motivation in frontline customer service employees.">
<META NAME="abstract" CONTENT="customer service training video, customer service, customer service training, customer service training video, customer care, customer care training, attitude, attitude training, customer attitude care service training video tape, smile, smile customer service, customer service motivation training.">
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<td valign=top><img src="images/smile_home.gif" title="Smile" width=279 height=234 border="0"><br>
<img src="images/spacer.gif" width=1 height=50 border="0"><br>
<a href='philosophy.php' onMouseOver="imgOn('phi')" onMouseOut="imgOff('phi')"><img name="phi" src="images/btn_phi.gif" width=197 height=29 title="The SMILE Philosophy" border="0"></a><br>
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<table border=0 cellpadding=30 cellspacing=0><tr><td width="129" valign=top><p><font face="geneva,verdana" size=1>Quick
info sheet <br>
to share with your<br>
training team <a href="SMILE_info.pdf"><br>
download pdf</a><br>
<br>
SunShower Learning<br>
Tel: 888-723-8517 <br>
Fax: 206-260-2822<br>
<br>
<strong>SMILE!</strong><br>
Customer Service<br>
and Attitude<br>
Training Program<br>
<br>
<em><strong>Rated #1<br>
</strong></em><strong>Service Training</strong></font><font face="geneva,verdana" size=1><br>
by the people who<br>
matter most: <br>
<em>your frontline people!</em><br>
<br>
</font> </p>
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<td bgcolor='#339933' valign=middle><table border=0 cellpadding=0 cellspacing=0><tr><td><a href='http://www.smile-video.com/order.php'></a><img src="images/smile_button.gif" width=65 height=34 title="SMILE" border="0"></td>
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<td valign=top><img src="images/spacer.gif" width=460 height=39 border="0"><br><img src="images/iasm.gif" width=45 height=16 border="0"><br><img src="images/spacer.gif" width=1 height=23 border="0"><br><img src="images/home_title.gif" width=364 height=30 title="it's about your attitude" border="0"><br><img src="images/red_text.gif" width=151 height=161 title="A new training program for customer service professionals." border="0"><img src="images/reggie.jpg" width=227 height=161 title="SMILE!" border="0"><br> <font size=2 class=body>
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<br>
<table width="610" border="0" cellspacing="0" cellpadding="0">
<tr valign="top">
<td width="424"><P><br>
Meet Reggie Wilson, bus driver.
Driving in traffic for 8+ hours a day is difficult. <em>Dealing with an often
difficult public is doubly difficult</em>.
But Reggie approaches his job with a different attitude. Rather than
letting the job wear him down, Reggie makes a choice. Everyday,
he chooses a positive attitude. Even on days when he doesn't feel
like being positive, he treats his riders like they are guests
on his bus. Guess what? They keep coming back. And the positivity
comes back to him, too. <br>
<br>
Some riders pass up other buses and wait for his ride! <em>How's that
for loyalty? </em>So, why does Reggie make the effort to deliver excellent
customer service? Watch the SMILE! video here <a href="trailer.php">(full
preview)</a>.
<P><span class="style1"><strong>"...if I could have rubbed Aladdin's lamp
and got my wish - it would have been THIS program</strong>!"</span><a href="testimonials.php">
Read all the <font size="2"> </font> testimonials</a> <em><br>
<br>
</em><strong>Customer service</strong> is one of the biggest challenges
for customer-facing companies today. Are you trying to figure out your
frontline customer service puzzle? SMILE! can help. SMILE! is Reggie's
story told straight. No talking head trainers telling you what to do
- and turning off your employees. In this day and age, no one wants
to be told what to do. Reggie's story starts conversations. What better
way to train than to have a conversation? How do you instill the spirit
of customer service in your people? <a href="customer_servic_spirit.php">read</a>
<br>
<br>
How do you answer your frontline when they ask, "What's in it for me?" <a href="whats_in_it_for_me.php">read
here</a>.
<P>In their review of SMILE!, Training Media Review gave SMILE! 3.5 stars
out of 4. "If you need to encourage a positive service approach (or
have a difficult or 'poisoned' service environment), SMILE! is a great
training choice." Read the entire <a href="testimonials.php">review</a>.
<strong><br>
<br>
Who can use SMILE!? </strong>Consultants, in-house trainers, managers,
department heads... SMILE! can be used by anyone to conduct a great training
session around customer service, attitude and personal choice. Download
a quick info sheet to share with your training team <a href="SMILE_info.pdf">download
info sheet pdf</a>.<br>
<br>
SMILE! has been added to in-house customer service modules by companies
and organizations around the world because Reggie's honest, simple approach
touches people. That's why companies like ATT, Citicorp, Costco, Talbot's,
Saks, the San Diego Padres and many, many more customer-facing companies
have joined Reggie on the SMILE! bus. Governmental departments have been
among the biggest adopters of SMILE! as city, county state and federal
agencies have gotten on the bus - even the U.S. Department of Labor! <a href="testimonials.php">Read</a>
what they're saying about SMILE! <br>
<br>
<strong>The SMILE! Customer Service Training Package includes: <br>
</strong> 1. The SMILE! video - 12
minutes VHS or DVD. <a href="trailer.php">Watch the video</a> <br>
2. Facilitator's Guide - 25 pages.
<a href="package.php">Evaluate
the guide</a><br>
3. SMILE! buttons - set of 10 buttons<br>
<br>
The purchase price is:$595<br>
<br>
Discounts apply for Government of 10%, Schools and Non-Profits of 25%.
If you qualify, please call
888-723-8517 to order because our online server doesn't calculate the
discount. <br>
<br>
We offer rentals for $250
for a 10-day period<font size="2">. <br>
</font><br>
SMILE! is also available in Spanish (VHS only). Please note Spanish
in your special comments on the order form. <a href="preview_spanish/index.html">Watch
the Spanish version here</a> <br>
<font size="2"> Note: support material
is in English. </font><br>
<P align="left"><strong>"SMILE!'s message is right on target</strong>..."
<a href="testimonials.php">Read more</a>.<br>
<br>
"I invite you to read the comments from SMILE!ers, explore the SMILE!
philosophy and watch <font size="2">t</font>he film. If you'd
like to purchase SMILE! or evaluate a preview for your training application,
order it online <a href="https://www.smile-video.com/order.php">here</a> or
call 888-723-8517. Reggie and I can
also help you deliver SMILE! with a live SMILE! <a href="customer_service_seminar.php">seminar</a>
at your location. Your people won't forget to SMILE!"<br>
Joel Lesko, SMILE! producer and
distributor
<br>
<br>
<br>
<hr width="300"> <P align="center"> Favorite Links for Training and Development
(<a href="links.php">link</a>)
<br>
Looking for SMILE! stuff? check out the new SMILE! t-shirts!
(<a href="http://www.cafepress.com/smile_stuff" target="_blank">link</a>)
<P> <em></em></td>
<td width="13"> </td>
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<P><br>
<font color="#CC3300"><a href="http://www.smile-video.com/trailer.php"><img src="images/preview_button.jpg" width="140" height="111" border="0"><br>
</a></font>Watch the Preview!
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<P><br>
<br>
<br>
<a href="SMILE_info.pdf"><img src="images/info_download.jpg" width="127" height="145" border="0"></a> <br>
<br>
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